About Us

Established in November 2009, Retail Hospitality Management (RHM) offers consulting & training services, development and improvement of businesses in the Hospitality & retail industries.


Our main areas of interests include but are not limited to:

Supporting small business owner / managers so they can get on with doing the job.

Staff acquisition, finding a good fit for the job

PaTH development & placement -  traineeships and placements

Helping people get the recognition & qualification they deserve for the skills they already have.

Consistency and quality in products and services.

Consulting with clients and liaising at all levels

Training & management of staff

Development & implementation of procedures

Workplace health and safety

Coffee - delivery of a consistent product

Food safety

Responsible service of alcohol

Stock management

Design, costing and budgeting

Our main goal is to encouraging personal and professional growth.

  -  Helping people up skill where needed. 

  -  Supporting people with recognition of prior learning

We are an accomplished group of hospitality & retail professionals with more than 37 years experience in a variety of settings.

Our team includes: Highly experienced industry trainers  and mentors, Specialist secret shoppers (both retail and hospitality)